Suspension Servicing


Cycle Suspension Servicing

After years of working on suspension, I founded & worked under the name of Boost Suspension in 2012 - 2017, Now 'Reepham Cycle Workshop'. I offers suspension servicing, repairs & sales Etc. Many bike shops & workshops across Norfolk have used my services over the years through Boost Suspension when they need a Specialist suspension job doing correctly. You could say I was the man behind the scene and still am the only shop in the area to offer suspension servicing in house.

I deal directly with the public and no longer offer my services through other shops / workshops or 3rd parties, as I feel it is important to have direct contact with the customer. 

Cycle Suspension Servicing


I now only perform servicing on Fox & Rockshox forks. 

Fox & Rockshox rear air shocks, I perform air can services only. (sorry no coil shock servicing). Any damper based problems with air shocks such as compression or rebound, lockouts, oil leaking from dials or 'Specialized Brain' units will need to be sent off. 

I recommend 'TF Tuned'

Sorry NO Dropper seatpost servicing. (as of yet)

Almost all suspension units, forks or rear shocks need servicing between 10 to 40 hours of riding depending on riding conditions & styles. Putting servicing off can cause extensive wear, damage or end in failure of your unit. Give me a call or email for a quote. Units for servicing can be dropped off at the workshop, on or off the bike or posted on request.                  

Fox Suspension Servicing

''Keep It Local''

I pride myself on offering great service, and carry out all works myself. Dealing directly with me means no 3rd parties who may be sending your suspension off in the post to a sub-contractor. 

I have a very quick turn around at affordable prices!

I use all correctly branded suspension tools, oils, o-rings and seals. 

I also carry stock of service & seal kits, Fox float fluid, suspension oil, tools, spring & volume spacers, etc.

All customers are more than welcome to contact me with any questions, any help setting up needed or pop in for a coffee. I have cross section cut suspension units on display to aid with any tech questions.  

"Happy Riding" - Simon 


My forks feel better than new! Super fast service.. Will be using Simon at Reepham from now on.. Cheers. Chris C 

Really pleased with the service provided, and with a super fast turn around. Could recommend anyone to get their suspension serviced, you'll be surprised how much plusher it feels afterwards! Top class job." - Matt C.

Recently i was recommended to try Reepham Cycle Workshop by a fellow rider. 
I called and was booked in on the day to build my new bike. I found the customer service exceptional and the knowledge and expertise of the owner second to none! 
A very professional stocked and run buisness. My bike was pampered! 
i would highly recommend to take your bike to the Reepham Cycle Workshop. 5* Thanks Simon. - Ami.

Workmanship Warranty

3 months warranty on all units from the date of service / repair too be free from defects in workmanship. 
Any product that is returned within this 3 month period and is found to be result of defective workmanship will be repaired free of charge. 
This warranty guarantee does not apply too any products that have not been properly installed in the user's bike by the user or others bodies than 'Reepham Cycle Workshop'., poorly maintained, adjusted incorrectly or simply misused. It also doesn't cover manufacture product/component failure or wear and tear.  



To best maintain the performance and durability of your bike suspension under normal use, FOX recommends that you have regular fork and shock maintenance performed according to the service intervals listed below.

Recommended Minimum Fork Maintenance & Suspension Servicing

After every ride clean exterior with mild soap and water only, then wipe dry with a soft towel. 

• Often, check sag and damper settings. Inspect your product for visual damage and function of all controls.     

• 125 Hours / Yearly, or whichever comes first Full fork service (Full internal/external inspection, air spring rebuild, bath oil and wiper replacement).  

Recommended Minimum Shock Maintenance

After every ride clean exterior with mild soap and water only, then wipe dry with a soft towel. Inspect your product for visual damage and function of all controls.

• Often, check sag and damper settings. Inspect your product for visual damage and function of all controls.  

• 125 Hours / Yearly, or whichever comes first, Full shock service (Full internal/external inspection, air seal replacement for air shocks).  

• For those who ride lift-accessed DH, Park, or Extreme Freeride or in extremely wet/muddy or dry/dusty environmental conditions where trail debris is sprayed onto the fork or shock while on the trail, FOX encourages riders to perform maintenance earlier than recommended above as needed. If you hear, see, or feel something unusual, stop riding immediately and contact a Service Center servicing.

Pro Tip: To maintain a level of performance achieved by Factory Pro Mountain Bike Riders, more frequent maintenance than suggested above can be performed, if desired.

Fox Suspension Tuning Guides

More Guides / Users Manuals & info on any Fox unit of any year can be found here..

All Brands Setup Guide ( (pdf)


32 Tuning Guide (pdf)


34 Tuning Guide (PDF)


36 Tuning Guide (pdf)


40 Tuning Guide (pdf)


FLOAT (Rear) Tuning Guide (pdf)


DHX2 (Rear) Tuning Guide (pdf)


FLOAT X (Rear) Tuning Guide (pdf)


FLOAT X2 (Rear) Tuning Guide (pdf)